Privacy Policy

This policy describes how Dooley's Woodworks handles information provided in a service inquiry. It also describes the optional text follow-up program, which is not active yet.

Information involved

When you contact us, you may provide your name, phone number, service address, project details, photos, preferred time, and the content of your calls or messages. The phone system may also record call and message timestamps and whether you chose to receive texts.

How it would be used

We would use this information to answer your inquiry, discuss custom woodworking, furniture repair, or antique repairs, arrange a visit when appropriate, and keep a record of your request. An automated assistant may help collect details, with a person able to take over.

Text messaging and sharing

Text follow-up would be optional. Choosing to receive messages about one inquiry would not enroll you in marketing texts. We would use communications and software providers to operate the service. We would not sell your mobile number or share mobile numbers or messaging consent with third parties or affiliates for their marketing or promotional purposes.

Frequency, rates, and choices

Message frequency would vary with the inquiry and your replies. Message and data rates may apply. You could reply STOP to end texts or HELP for help. You could also contact us by email to ask about access to, correction of, or deletion of information, subject to records we must retain.

Retention and security

We would retain inquiry records only as needed to respond, operate the service, and meet applicable recordkeeping obligations. Access would be limited to authorized staff and service providers. No internet service can guarantee absolute security.

Contact

Questions about this policy or your information: dooleyswoodworksnv@gmail.com.